Airport Drop‑Off PCN Appeal Letter Template

Below is a clear and professional template you can adapt depending on your situation, followed by a brief explanation of how it fits into the appeal process.
Template: Airport Drop‑Off Parking Charge Appeal Letter

[Your Name]
[Your Address]
[Postcode]
[Date]

To: [Name of Parking Company]
Address: [As shown on the Parking Charge Notice]

Subject: Formal Appeal – Parking Charge Notice [Insert PCN Reference Number]

Dear Sir or Madam,

I am writing to formally challenge the above Parking Charge Notice (PCN), which I received in relation to an alleged contravention at [Name of Airport] on [Date].

I am the registered keeper of the vehicle, registration number [ABC 123D]. I deny any liability for this charge and request that it be cancelled on the following grounds:

No evidence of driver identity
The claimant has provided no admissible evidence as to who was driving the vehicle at the time of the alleged event. As the registered keeper, I am not obliged to name the driver and do not consent to your company unlawfully assuming liability under Schedule 4 of the Protection of Freedoms Act 2012 unless full compliance is proven.

Inadequate signage and unclear terms
The signage at the airport drop‑off zone was poorly visible, overcrowded, and failed to meet the standards set out in the British Parking Association (BPA) Code of Practice. The driver was not given a fair opportunity to read or agree to any terms and conditions prior to entering the site, and therefore no contract was formed.

Land not ‘relevant land’ under POFA 2012
Airport land is subject to airport byelaws, meaning it is not classed as “relevant land” under the Protection of Freedoms Act 2012. Consequently, keeper liability cannot apply, and you may only pursue the driver, whose identity is not established.

Unlawful or unfair charge
The amount demanded—£[insert amount]—is not a genuine pre‑estimate of loss and is therefore an unenforceable penalty. Unless you can produce a valid contractual or statutory basis justifying the sum claimed, it must be cancelled.

Therefore, I request the immediate cancellation of this charge.

Should you reject this appeal, please supply:

  • A copy of all photographic and video evidence relied upon;
  • A full copy of the contract or authority with the landowner; and
    Confirmation of your evidence of compliance with POFA 2012.

If you reject this appeal, please issue me with a POPLA verification code so that I may escalate this matter to the independent adjudicator.

Yours faithfully,
[Your Signature]
[Your Printed Name]

How to Use It
Attach evidence: photos of poor signage, unclear road markings, or evidence of payment (if applicable).
Send within the deadline stated on the PCN.

Keep copies of all correspondence.

If rejected, you can appeal to POPLA (Parking on Private Land Appeals) using the verification code provided.

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